1. How do I choose my 'Plan'?
You can choose your plans based on your business requirements and needs. You can analyse
the feature availability edition based and build the product accordingly. All the available
features which is available in the base version [STARTER, STANDARD, PROFESSIONAL] is marked
'tick' and features that are not available can be bought as "Add-on".
2. What are 'Add-on' modules?
Add-on modules are additional modules/features that one can buy which is not available with
the 'Base version'
3. How do I build my own product with 'Add-on' modules?
Choose the 'Base version', that is either of Starter, Standard and Professional and select
the other required modules based on your needs
4. Where do I know the pricing details of the 'Add-on' modules?
Hover over the 'Add-on' modules and you will find their 'Pricing details' along with their
description
5. I want to buy mrakaf POS through online payment now, how can I do it?
You can choose your desired mrakaf POS edition and purchase it from our
mrakaf Store
6. What are the 'Payment methods' available to complete the transaction?
Final payment in mrakaf store can be done through 'Credit Card', 'Debit Card' and 'Net
Banking'
7. Will there be 'Training' given on purchase of 'Add-on' modules?
Yes, every 'add-on' module purchased is entitled for 'Online training'. The hours of
training for each add-on license depends on mrakaf policy
8. How does 'Add-on' modules help me?
Freedom to build your own Product.
9. Does Add-on licenses attract ALR?
Yes, 20% on the total cost of 'Add-on' licenses is applicable for ALR
10. Can 'Add-on' modules be surrendered back?
No, Add-on modules cannot be surrendered back
11. I want to buy mrakaf POS editions for Desktop on subscription basis, that is I
will pay it year on year, how can I do it?
Subscription licenses can be purchased from mrakaf basis customer requests and granting
it will be in the discretion of mrakaf. For getting subscription license, the business should
be financially stable and in business for more than 5 years
12. Lets say I have purchased STARTER, later I want to upgrade to STANDARD or
PROFESSIONAL, is it possible? What is the cost of upgradation?
Yes, you can easily upgrade to the higher edition by paying the difference amount between
the editions
13. I have purchased an 'Add-on' license and now I want to upgrade to any higher
edition, will the cost of add-on license purchased be adjusted against the upgrade cost?
No, cost of 'Add-on' license purchase will not be adjusted against the upgrade cost
14. Does mrakaf GoAct have a perpetual license?
No. mrakaf GoAct will be renewed every year with payment of on-time ALR. mrakaf GoAct
license is required for all mrakaf mobile apps to function like - WhatsNow, ServJoy,
EarnSmart and more. To ensure uninterrupted access to mobile apps, 'on-time' ALR renewal is
mandatory/recommended
